FREE SHIPPING FOR ORDERS OVER $25
Return Policy with Store Credit:
At DS HEMP, we prioritize the safety and satisfaction of our customers. Due to regulatory guidelines and the nature of our CBD flower products, we only accept returns for unopened bags. If the bag is opened, it cannot be mailed without being heat sealed. However, we offer store credit for eligible cases.
We meticulously maintain the quality and purity of our CBD flower through stringent inspection and adherence to strict quality control standards. Each product is carefully curated to ensure the best possible experience for our customers.
To ensure an informed purchase, we encourage you to thoroughly review all product information and descriptions before completing your order. Should you have any questions or concerns regarding our CBD flower products, please feel free to reach out to our dedicated customer support team. We are here to offer guidance and address any inquiries you may have promptly.
In the rare event that you receive a damaged or incorrect item, please contact our customer support within 7 days of receiving your order. We will quickly work to resolve the issue to your satisfaction and provide store credit for future purchases. Please note that all returns must be initiated within 30 days of purchase. Refunds will be processed once we receive the returned products.
Thank you for choosing DS HEMP. We are dedicated to providing affordable, high-quality hemp products and delivering exceptional customer service.